It is the CVOS goal to provide world class toner programs by continually monitoring and integrating ever-changing technology. CVOS offers premium quality toner products, unparalleled distribution methods, competitive pricing, reliable customer service and additional savings opportunities.
· Toner Selection: CVOS is committed to providing toner that meets or exceeds Original Equipment Manufactures (OEM) specifications; therefore we only represent OEM (HP, Lexmark, etc...) and Micro Solutions Enterprises (MSE). MSE is the largest remanufacturer in the U.S. with a three year manufacturer warranty (two years from the OEM's) and failure ratings below 1%.
· Distribution: All toner cartridges are shipped directly from CVOS after rigorous sample-testing and proven quality assurance processes. CVOS has two separate facilities for pre and post testing of toner cartridges. CVOS also offers private labeling and guaranteed stock inventories for our customers.
· Ordering: CVOS can accommodate EDI, phone, fax and internet orders and offers automated ordering systems that generate orders on an as-needed basis. Deliveries are scheduled to arrive within 48 hours of shipment.
· Personalized Program: We develop specific plans and service level agreements tailored to meet your business needs and objectives. Our laser toner program boasts 100% customer retention.